How Senske manages 1,400+ devices while cutting licensing costs.
Senske Services grew quickly through acquisitions, with each new company adding more devices and people into an already busy environment. With Microsoft 365 already in place, they partnered with TrustedTech to unify device management on Microsoft Intune and rightsize their licensing footprint along the way.
Senske Services is a Washington-based home services company that has grown rapidly through acquisitions. A four-person IT team supports roughly 1,200 employees and 1,400 devices across multiple brands. As the business scaled, the team needed a Microsoft partner who could turn their existing M365 footprint into a structured, secure foundation for growth.
A four-person IT team trying to keep up with an aggressive acquisition strategy.
Senske's growth strategy created real overhead for a lean IT function. Every new acquisition brought more devices and users into an environment that had no unified way of bringing them in. Manual provisioning processes couldn't keep up with the pace.
Microsoft 365 was already deployed across the organization, but without the right structure on top of it, the team couldn't extend its capabilities consistently as the business scaled. Their previous CSP wasn't equipped to provide the guidance they needed, leaving them without a clear path forward.
- Each new brand added devices, users, and systems with no standardized intake process
- Office staff and field teams used both Windows and iOS devices, making MDM inconsistent
- No unified MDM solution meant no remote wipe and no consistent way to enforce security policies across the fleet
- The lack of centralized device control left Senske unable to meet the cybersecurity requirements set by parent company GTCR
"We didn't need more tools. We needed a better way to operationalize what we already had."
TrustedTech activated Intune inside Senske's existing Microsoft 365 environment.
Rather than introducing new tooling, TrustedTech helped Senske get more out of what was already in place. Microsoft Intune was implemented to create a single system for managing both Windows and iOS devices, with centralized control over how devices are configured and what security baselines they have to meet.
Working sessions with the IT team helped refine the configuration as it rolled out, so the four-person team could confidently manage and scale the system without adding headcount.
- Microsoft Intune implemented within the existing Microsoft 365 environment
- Unified MDM across Windows and iOS for office staff and field teams
- Centralized device configuration and security policy enforcement
- Implementation tailored to how Senske's teams actually operate
- Ongoing working sessions to equip the IT team to manage and scale the system
TrustedTech is a great partner. Their implementation was smooth and easy. Their expertise and proactivity empowered our team with the knowledge to confidently and securely manage 1,400 mobile devices and scale as we acquire new companies.
Significant savings hiding inside the existing Microsoft 365 footprint.
Rapid acquisition growth had pushed Senske's licensing footprint past what the business actually needed. Unassigned seats and misaligned SKUs accumulated across multiple product areas, so as part of the engagement, TrustedTech ran a detailed review of the entire Microsoft 365 environment to find them.
Microsoft 365 F3 licenses were being carried across the organization without active assignment, a direct opportunity to reduce recurring spend by matching licensing to actual headcount.
Nearly 40% of Teams Audio Conferencing licenses were unassigned, the single largest area of licensing misalignment found in the review.
Across Business Standard, E3, and F3 combined, TrustedTech identified 273 unassigned seats out of 2,106 total — a clear, data-backed picture of where the licensing investment could be better aligned.
The licensing review also looked at SKU alignment, partner pricing opportunities, and any tooling that had become redundant. It's the same methodology applied across every M365 optimization engagement. For Senske, the result is a licensing footprint that reflects how the business actually operates today, with room to scale efficiently as future acquisitions bring new users into the environment.
Faster device setup, stronger control, and better use of Microsoft 365.
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Device deployment 6x faster
Standardized provisioning cut setup time by up to six times, helping new employees and newly acquired teams get up and running more quickly than the manual processes ever could.
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Microsoft 365 spend rightsized
The detailed licensing review found 237 unassigned F3 licenses, 513 unused Teams licenses, and 13% of core M365 seats that could be better aligned with how the business actually works.
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GTCR cybersecurity requirements met
With centralized device control and remote wipe in place, Senske now meets the cybersecurity standards set by their parent company.
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A foundation that scales with acquisitions
The same Intune-based system that supports 1,400 devices today can absorb the next acquisition without adding headcount or starting over with new tooling.
Company at a Glance
Microsoft 365 turned into a structured foundation for growth.
Senske didn't need more tools. They needed a better way to operationalize what they already had. TrustedTech provided that clarity, working alongside the IT team from implementation through ongoing support to bring structure and control to a system that had been getting harder to manage every quarter.
For organizations managing multiple locations, supporting mixed device environments, or growing through acquisition, the right partner makes the difference between scaling cleanly and adding overhead the business can't afford.
Take control of your Microsoft 365 environment with confidence.
Talk to a TrustedTech specialist about unifying device management and rightsizing your Microsoft 365 licensing. No-pressure consultation.
