Cut Microsoft Unified Support Costs without Sacrificing Expertise
Certified US-based Microsoft engineers, 5-minute response times, full M365 support, and direct escalation to Microsoft; all at a lower cost than Microsoft Unified Support.
- Save 32%-52% from the average Microsoft Unified Support Agreement
- Fastest growing CSP in Microsoft History
- Microsoft Managed Partner with all 6 Solution Partner Designations
- #1 Global Replacement to Microsoft Unified Support
Get your Complimentary Microsoft Support Pricing Benchmark and receive a clear, data-backed breakdown of what you should be paying, along with savings opportunities tailored to your environment.
Trusted By
Certified Microsoft Support Experts
What Our Customers are Saying
Your technical support is miles apart from our last vendor. We had to wait days with our previous CSP. With TrustedTech, it's minutes, and you bring far more expertise and understanding of Microsoft's products.
We don’t break glass often, but when we do, being able to quickly leverage TrustedTech’s Professional Services through the Certified Support Services program and get immediate engineer level support has been invaluable to us.
TrustedTech is my preferred channel. Their support has been a tremendous help, allowing me to focus on implementing solutions rather than just trying to understand the licenses.
TrustedTech Certified Support Service Plan Comparison
- Billing and Licensing support
- Access to Onshore Support Engineers
- 24/7/365 Global Support
- Escalation to Microsoft Premier Support
- Priority Ticket Routing
- In-house Resolution Cases
- Consulting Sessions
- Assessments (Microsoft)
- Preferred Proactive Service Pricing
- Microsoft Case Escalations
- Severity A (with Microsoft CritSit Manager)
- On-premise/Hybrid Support
- Professional Services
- Dedicated Cloud Engineer
ESSENTIAL
Entry-level expert support for small IT teams.
- Billing and Licensing support
- Access to Onshore Support Engineers
- 24/7/365 Global Support
- Escalation to Microsoft Premier Support
- Priority Ticket Routing
- In-house Resolution Cases
- Consulting Sessions
- Assessments (Microsoft)
- Preferred Proactive Service Pricing
- Microsoft Case Escalations
- Severity A (with Microsoft CritSit Manager)
- On-premise/Hybrid Support
- Professional Services
- Dedicated Cloud Engineer
STANDARD
For teams ready to maximize their Microsoft investment.
- Billing and Licensing support
- Access to Onshore Support Engineers
- 24/7/365 Global Support
- Escalation to Microsoft Premier Support
- Priority Ticket Routing
- In-house Resolution Cases
- Consulting Sessions
- Assessments (Microsoft)
- Preferred Proactive Service Pricing
- Microsoft Case Escalations
- Severity A (with Microsoft CritSit Manager)
- On-premise/Hybrid Support
- Professional Services
- Dedicated Cloud Engineer
COMMERCIAL
Our most popular plan with proactive + reactive services.
- Billing and Licensing support
- Access to Onshore Support Engineers
- 24/7/365 Global Support
- Escalation to Microsoft Premier Support
- Priority Ticket Routing
- In-house Resolution Cases
- Consulting Sessions
- Assessments (Microsoft)
- Preferred Proactive Service Pricing
- Microsoft Case Escalations
- Severity A (with Microsoft CritSit Manager)
- On-premise/Hybrid Support
- Professional Services
- Dedicated Cloud Engineer
ENTERPRISE
Premium support for complex Microsoft environments.
- Billing and Licensing support
- Access to Onshore Support Engineers
- 24/7/365 Global Support
- Escalation to Microsoft Premier Support
- Priority Ticket Routing
- In-house Resolution Cases
- Consulting Sessions
- Assessments (Microsoft)
- Preferred Proactive Service Pricing
- Microsoft Case Escalations
- Severity A (with Microsoft CritSit Manager)
- On-premise/Hybrid Support
- Professional Services
- Dedicated Cloud Engineer
Talk to a Support Specialist Now
Elite Microsoft Support, Monthly Billing, In House Resolution, and Direct Microsoft Escalation when You Need it Most.
