How Togetherwork left an EA renewal behind for a leaner CSP model.
With its Enterprise Agreement expiring and a competing CSP in the mix, Togetherwork needed lower total cost of ownership without a drawn-out negotiation. TrustedTech cut annual support spend by more than $35K and locked in consistent Microsoft pricing that holds even as list prices climb.
Togetherwork builds software that helps purpose-led groups manage memberships and collect payments, serving everyone from local associations to national organizations. Its headquarters is in Atlanta, Georgia.
An expiring EA, a competing bid, and no appetite for another long negotiation.
Togetherwork's Enterprise Agreement was coming up for renewal at the same time the company was weighing other CSP providers, including SHI. Leadership wanted to bring down total cost of ownership and simplify how Microsoft licensing was managed, without the long negotiation cycles and operational drag that tend to come with an EA renewal.
The timing added pressure. Licenses were set to expire at the end of the month, and Microsoft spend was already trending up as the business grew and invested in security work and Copilot. Togetherwork needed pricing it could count on, not a quote that kept moving.
The math was straightforward. Support costs fell by more than $35K a year, and CSP pricing held steady while competing quotes kept shifting.
A move to CSP that lowered spend and steadied the pricing.
TrustedTech moved Togetherwork off the Enterprise Agreement and onto the CSP model, and did it on the tight timeline the expiring licenses demanded. The plan focused on where the money actually was: support costs and the licenses the business relied on most.
- Migrated the Dynamics environment to CSP, dropping Unified Support from roughly $85K to $50K a year
- Repriced core licenses, with E3 landing below Togetherwork's prior three-year EA rate
- Completed the EA-to-CSP cutover before the end-of-month expiry, with little disruption to end users
- Consolidated billing and support under the Microsoft Cloud Agreement and New Commerce Experience
Lower spend now, and pricing they can plan around.
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Support savings
Shifting the Dynamics business to CSP took annual Unified Support from about $85K down to $50K, resulting in more than $35K back each year.
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Lower total cost of ownership
Support savings and licensing savings together produced a stronger financial outcome than either an EA renewal or the competing CSP bid.
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Pricing stability
Guaranteed discounting across SKUs keeps pricing consistent over time, even when Microsoft moves its MSRP.
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Fast, low-risk transition
The switch from EA to CSP was expedient and low-friction, wrapped up before licenses expired with minimal impact on users.
Company at a Glance
A licensing decision that turned on more than the license price.
For Togetherwork, moving from EA to CSP with TrustedTech came down to the full picture, not the sticker price on a Microsoft license. The team weighed support costs, pricing stability, the simplicity of the transition, and the quality of the partnership itself. Pairing real savings with a low-friction switch and pricing clearly gave TrustedTech an edge over both the EA renewal and the competing CSP.
The engagement also reflects how companies are rethinking Microsoft spend. Much of Togetherwork's rising cost came from business growth, security strengthening, and Copilot adoption rather than the licensing itself. With per-unit pricing stable or improving under CSP, the conversation moved to long-term value and what the investment enables, instead of another round of procurement back-and-forth.
Facing an EA renewal you'd rather not negotiate?
Talk to a TrustedTech specialist about moving from EA to CSP: lower total cost of ownership, guaranteed discounts, and a transition that fits your timeline.
