Moments after you place your order, you will receive a licensing email which contains step-by-step instructions on how to activate Terminal Server roles by Device and also how to activate the CALs you purchased. Included with your purchase is complementary installation assistance from our in-house team of Remote Desktop experts. Please email us at: Support@trustedtechteam.com or give us a call at: 855-202-8140 to schedule your free installation assistance.
Need Help Determining User/Device CALs?
When should you choose a user/device CAL over the other?
Question: Do you have more users or unique devices that connect to the Terminal Server?
Answer 1: I have more users. You would want to purchase device CALs in this instance as the amount of devices would be less than users. This would only require you to license each device and unlimited users can remote into the server using these devices.
Answer 2: I have more devices (most common). You will want user CALs which can be found below. This method is our recommendation because most users connect into the Terminal Server on their workstation, home computer, phone, etc. You only have to purchase a CAL for each user instead of all the devices that they use.
If you believe user CALs would be a better solution for your environment, click HERE.
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